Mercure Carcassonne La Cite Hotel

ex. Mercure Carcassonne Porte de la Cite

18 Rue Camille Saint Saens, F-11000 Carcassone, Carcassonne, France, 11000  show map
 4 stars
  • Overview
  • Rooms & Availability
  • Location
  • Guest reviews
  • Facilities
^

Mercure Carcassonne La Cite Hotel

Free Wi-Fi

Free Wi-Fi in rooms

Parking

Paid parking

Luggage storage
Late check-in/ -out
Food/ Drinks

Restaurant

Lobby bar

Swimming pool

Seasonal outdoor pool

Infinity pool

Spa and relaxation

Reflex massage

Laundry

Self-service laundry

Overview

Mercure Porte De La Cite Hotel boasts positioning close to Le Parc Australien, Royal Kids Parc de jeux and Lastours Castle, offering 80 rooms and featuring a rooftop terrace, a seasonal outdoor pool and an infinity pool. Behind the medieval facade of Mercure Porte De La Cite Hotel lies refined interior.

Mercure Porte De La Cite Hotel is 20 minutes' walk from the center of Carcassonne. This excellent property is located in the center of Carcassonne.

Enclosed by a basilica, a church and a castle, the hotel offers a stunning view over the canal.

The venue is notable for the beautiful location within a 5-minute drive to Salvaza airport.

Rooms

The property comprises of modern rooms, including Privilege Double Room, Superior Twin Room and Standard Twin Room appointed with a minibar, free Wi-Fi, a fireplace, an in-room safe and cable TV with on-demand movies. Some rooms feature views over Midi Canal. They are fitted with tiled bathrooms with a shower, a bathtub and bath sheets.

Eat & Drink

There is a restaurant for guests to enjoy their meal. Mediterranean dishes are served in the air-conditioned restaurant. Guests can quench their thirst at Centre Piece Of The bar with a favorite drink. Restaurant La Marquiere are situated in a residential area, about 450 meters away of the property.

You can start your day with a buffet breakfast, which costs EUR 15 per person per night. 

Services

Free self parking, free private parking and a baggage storage along with a meeting room, a business center and a copier are also at guests' disposal.

Relax

Guests with children can use cribs and a special menu available on site.

Internet

Wireless internet is available in the entire hotel for free.

Guest Parking

Free private parking is possible on site.

The hotel personnel speaks English, French, Spanish, Italian.

Year renovated:   2008.  Number of rooms:   80.

This field is required.
Email not defined
 Open
WRITE A QUICK REVIEW
Very Bad Excellent
1 2 3 4 5 6 7 8 9 10
Rate this hotel
YOUR IMPRESSION OF THE HOTEL

In general

Pros

Cons

YOUR DETAILS
First Name
Email
Cancel
To get your review moderated and published, please read our Terms and Conditions.

Facilities

General

  • Free Wi-Fi
  • Paid parking
  • Express check-in/ -out
  • 24-hour reception
  • Non-smoking rooms
  • Safe deposit box
  • Multilingual staff
  • No pets allowed
  • Lobby
  • Fireplace
  • Luggage storage
  • Elevator
  • Rooms/ Facilities for disabled

Sports & Fitness

  • Horseback riding
  • Golf course

Services

  • Room service
  • Bell staff/Porter
  • Self-service laundry
  • Newspaper service
  • Tours/Ticket assistance

Dining facilities

  • Paid breakfast
  • In-room breakfast
  • Restaurant
  • Lobby bar

Meeting facilities

  • Business center
  • Meeting room
  • Meeting/ Banquet facilities
  • Fax/Photocopying

Children's facilities

  • Cribs available
  • Babysitting/ Child services
  • Children's menu

Leisure facilities

  • Infinity pool
  • Seasonal outdoor pool
  • Garden area
  • Television in lobby
  • Reflex massage

Room view

  • Garden view

Room facilities

  • Free Wi-Fi in rooms
  • In-room air conditioning
  • Heating
  • Paid in-room safe
  • Mini-bar
  • Tea and coffee facilities
  • Soundproofed rooms
  • Connecting rooms
  • Dressing area
  • Rooftop terrace
  • Rollaway beds
  • Wardrobe

Bathroom

  • Shared bathroom
  • Steam shower
  • Hair dryer
  • Towels

Self-catering

  • Refrigerator

Media

  • Paid movies/Video
  • Cable/ Satellite television
  • Direct dial telephone
  • CD player
  • AM/FM alarm clock

Policies

Check-in

  • from  3 pm

Check-out

  • until  12 pm

Children and extra beds

  • There are no extra beds provided in a room. 

Pets

  • Pets are allowed on request.

How to reach hotel

hotel Mercure Carcassonne La Cite Hotel Carcassonne location
Show big map »

Hotel Address:

18 Rue Camille Saint Saens, F-11000 Carcassone, Carcassonne, France, 11000

Get directions
City Center
  • Carcassonne
    4300 ft
Airports
  • Salvaza (CCF)
    3.2 mi
  • Mazamet (DCM)
    24.4 mi
Hotel information
  • Check-in:
    from  3 pm
  • Check-out:
    until  12 pm
  • Year renovated:
    2008
  • Number of rooms:
    80

Hotel Awards

FrenchHOTEL AWARDSHighly RecommendedCarcassonneMercure Carcassonne La Cite Hotel

According to guest reviews, the hotel has been rated as
Best Family Hotels in France

Use Badge

Rooms and availability

Mercure Carcassonne La Cite Hotel photos Room
Privilege Double Room
Bed type: Double bed or 2 Single beds or Twin beds
Size: 325 sq. feet
Check Prices
  • Air conditioning
  • Shower
— Less information+ More information

Privilege room with a double bed and sofa

Room facilities
    Mercure Carcassonne La Cite Hotel photos Room
    Double Room
    Bed type: Double bed or 2 Single beds or Twin beds
    Size: 195 sq. feet
    Check Prices
    • Air conditioning
    • Private bathroom
    — Less information+ More information

    Standard Single

    Room facilities
      Mercure Carcassonne La Cite Hotel photos Room
      Superior Twin Room
      Bed type: Twin beds or Double bed or Twin beds
      Size: 195 sq. feet
      Check Prices
      • Air conditioning
      • Shower
      — Less information+ More information

      Non Refundable DOUBLE SOFA BED-SUPERIOR

      Room facilities

        How to reach hotel

        hotel Mercure Carcassonne La Cite Hotel Carcassonne location
        Show big map »

        Hotel Address:

        18 Rue Camille Saint Saens, F-11000 Carcassone, Carcassonne, France, 11000

        Get directions
        City Center
        • Carcassonne
          4300 ft
        Airports
        • Salvaza (CCF)
          3.2 mi
        • Mazamet (DCM)
          24.4 mi
        Hotel information
        • Check-in:
          from  3 pm
        • Check-out:
          until  12 pm
        • Year renovated:
          2008
        • Number of rooms:
          80

        Hotel Awards

        FrenchHOTEL AWARDSHighly RecommendedCarcassonneMercure Carcassonne La Cite Hotel

        According to guest reviews, the hotel has been rated as
        Best Family Hotels in France

        Use Badge

        Mercure Carcassonne La Cite Hotel Location

        Legend
        • Current hotel
        • Hotels nearby
        • Other hotels
        • Airports
        • Underground stations
        • Train stations
        • Parks
        • Tourist attractions
        • Museums
        • Convention centers
        • Stadiums
        • Food and meals
        • General

        Hover above the icons to see hotel photo and details.

        Click the hotel to go to the main hotel page.

        Route Planner
        Enter your starting point (at least street address and city) to receive driving directions to or from the hotel.

        What's nearby

        Tourist attractions

        • Jean-Marc Tilché - 1400 ft
        • Robert Messara - 1.1 mi

        Popular areas

        • City Center - 4000 ft

        Places of interest

        • Eglise Saint Joseph-Saint Charles - 1000 ft
        • Notre Dame de l'Abbaye - 1400 ft
        • La Cité de Carcassonne - 1400 ft
        • Eglise Saint Joseph - 2300 ft
        • Cathédrale Saint Michel - 5000 ft
        • Evêché - 1.0 mi
        • aigles de la cité - 1.1 mi
        • Eglise Saint Vincent - 1.1 mi
        • Eglise du Sacré Coeur - 1.6 mi
        • Témoins de Jéhovah - 2.3 mi

        Sport related

        • Lou Gabaret SARL - 1.7 mi

        Amusement

        • Le Chamberlain - 4600 ft
        • maison hanté - 1.1 mi
        • Cap'Cinéma - 1.1 mi
        • Le Liverpool - 1.1 mi
        • 02 Aventure - 2.8 mi

        Museums

        • Musée de l'Ecole - 1700 ft
        • Mémoires du Moyen-Age - 2000 ft
        • Le Musée des Beaux-Arts de Carcassonne - 4000 ft
        • Le Parc Australien - 1.2 mi

        Arboretum, Green spaces, Zoos

        • La Cité des Oiseaux - 1000 ft

        Theaters

        • Mairie Culture - 4600 ft
        • Association Compagnie Juin 88 - 2.0 mi

        Local attractions

        • Carcassonne Medieval City - 1.1 mi
          A61 West, Carcassonne
        • Royal Kids Parc de jeux - 1.8 mi
          Zone Industriel de Pont Rouge, Carcassonne
        • le Moulin a Papier de Brousses - 11.0 mi
          11 390 Brousses-et-VillaretFrance
        • Le Parc Australien - 1.2 mi
          Chemin des Bartavelles, Carcassonne
        • Birds City - 2.0 mi
          Colline de Pech Mary, Carcassonne

        Near the hotel

        • Le Musee de la Torture de Carcassone - 700 ft
          Carcassone Medieval City, Carcassonne
        • Centre Culturel De La Memoire Combattante - 1700 ft
          102 Rue Trivalle, Carcassonne
        • Museum of Fine Arts - 4400 ft
          1 rue de Verdun, Carcassonne
        • Basilica of Saint-Nazaire - 1400 ft
          La Cite, Carcassonne
        • School Museum - 1800 ft
          3 Rue du Plo, Carcassonne
        Hotel information
        • Check-in:
          from  3 pm
        • Check-out:
          until  12 pm
        • Year renovated:
          2008
        • Number of rooms:
          80

        Hotel Awards

        FrenchHOTEL AWARDSHighly RecommendedCarcassonneMercure Carcassonne La Cite Hotel

        According to guest reviews, the hotel has been rated as
        Best Family Hotels in France

        Use Badge

        Cities nearby

        Mercure Carcassonne La Cite Hotel Reviews

        Guest reviews are submitted by our customers after their stay at Mercure Carcassonne La Cite Hotel

        Average guest rating

        8.0out of 10
        Fabulous
        Based on 675 reviews

        Rating by category:

        Location
        8.0
        Rooms
        8.0
        Service
        8.0
        Value
        8.0
        Dining
        8.0

        Guest reviews

        • Group of friends
          9.2

          The location is prefect - a small walk to the medieval city.

        • Couple
          7.4

          Good hotel, very polite although they did not have our booking but found a room!

        • Couple
          6.2

          Convenient location and parking.

          Our room contained a nasty smell. Pool was closed.

        • Older travelers
          9.6

          The hotel was very central to the Old City and it had a very warm and welcoming feeling.

          As we were not fluent in your language, we found that reading the menu in the restaurant was slightly difficult and when we enquired from the waitress we were not helped in any way. Perhaps it would be an idea to write the menu in both French and English, as this would have meant us using the restaurant more.

        • Older travelers
          6.6

          The proximity to La Cite of Carcassonne and the excellent restaurant. Chef and waiting staff all superb. Better food than you would expect in this hotel.

          Some staff could have been more helpful in finding out about train strike. We missed a replacement bus by 15 minutes as no one thought it was worth phoning on the morning. As a result it cost us £150 for a taxi to Toulouse! In general though staff very friendly and helpful.

        • Older travelers
          7.8

          Conveniently situate close to the walled town, yet within walking distance to the modern town. The staff were very helpful and most could speak English. Catch the bus from the airport; it only cost 5 Euros pp and drops you off at the walled town gate, which is 5 minutes walk from the hotel. If you are here for more than 2 days, hire a car, or catch a train and explore some of the Languedoc area, it is well worth seeing.

          Breakfast was a disaster. Not enough staff to cope with the rush and consequently people milling around the buffet table waiting for food, cutlery and plates. One morning, the toaster caught fire and another the scrambled eggs got burnt.

        • Family with children
          8.2

          this hotel is very good value and is situated perfectly for visiting the old town - it is an easy 400 meter walk to the main entrance. The breakfast is excellent and there is free secure parking. Would definately recommend this hotel.

        • Older travelers
          8.2

          Very pleasant staff who helped with arrangements for travel.Excellent salad course with dinner.Would be nice in summer with pool.

          Breakfast rather chaotic though staff did fill up buffet to keep up with large parties

        • Older travelers
          9.6

          From the moment we entered the hotel we were made to feel welcome. The view from our room was good and the location was excellent. The restaurant was wonderful and we dined there on both evenings of our stay.

          The breakfast room was a little small for the demands at the busiest times but overall this was not a problem.

        • Couple
          8.2

          Superb location and friendly staff. Room expensive but spacious and well equipped

          Exterior looks like a motel

        • Older travelers
          8.8

          Friendly, helpful staff who provided excellent service. We had been holidaying on the Canal du Midi and leaving our boat at 9am were able to check in immediately which was a great advantage. Very convenient for La Cité. Excellent breakfast too which set us up well for the drive up through France on the following day.

          Not really a complaint, but not knowing Carcassonne it was quite difficult to find. Printing a v detailed map is highly recommended if you've not been there before.

        • Family with children
          7.0

          Spacious room and proximity to the castle

          Expensive

        • Older travelers
          8.2

          The swimming pool is great and the location can't be beat

          Air conditioning didn't work in our first room, and we had to ask three times before they changed it. But the new room was fine.

        • Older travelers
          9.2

          Excellent views over looking castle walls and close proximity to medievil city. Rooms very clean with good facilities, lovely gardens, nice restaurant, good parking and friendly staff.

          Restaurant staff very young or not trained correctly, didn't seem to know correct cutlery i.e. giving steak knives. Chose glass of house wine with dinner was given half glass of wine from an open bottle when it was clear that there was insufficient wine in bottle to fill a full glass - therefore the head waiter brought me another glass of wine of a different make as they didn't have any more house wine left, but was charged for both glasses.

        • Older travelers
          9.2

          We will be writing separtely to Mercure to thank them for their exceptionally friendly and helpful service. The hotel provided what I would regard to be the best location in Carcassonne with quiet areas to relax and an enjoyable pool area; we booked an extra night. Evening meals were very good value; watch out by wine by the glass, just buy a bottle of the day's recommendation and keep it for the next night if you can't polish it all off in one go. A colleague of mine also stayed here with his family and gave it very positive reports.

          Duff directions...update how you get there please!

        How to reach hotel

        hotel Mercure Carcassonne La Cite Hotel Carcassonne location
        Show big map »

        Hotel Address:

        18 Rue Camille Saint Saens, F-11000 Carcassone, Carcassonne, France, 11000

        Get directions
        City Center
        • Carcassonne
          4300 ft
        Airports
        • Salvaza (CCF)
          3.2 mi
        • Mazamet (DCM)
          24.4 mi
        Hotel information
        • Check-in:
          from  3 pm
        • Check-out:
          until  12 pm
        • Year renovated:
          2008
        • Number of rooms:
          80

        Hotel Awards

        FrenchHOTEL AWARDSHighly RecommendedCarcassonneMercure Carcassonne La Cite Hotel

        According to guest reviews, the hotel has been rated as
        Best Family Hotels in France

        Use Badge