Mercure Carcassonne La Cite Hotel

ex. Mercure Carcassonne Porte de la Cite

18 Rue Camille Saint Saens, F-11000 Carcassone, Carcassonne, France, 11000  show map
 4 stars
  • Overview
  • Rooms & Availability
  • Location
  • Guest reviews
  • Facilities
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Mercure Carcassonne La Cite Hotel

Wi-Fi
Parking

On-site parking

Luggage storage
24-hour

Late check-in

24-hour reception

Food/ Drinks

Restaurant

Lobby bar

Swimming pool

Seasonal outdoor pool

Infinity pool

Spa and relaxation

Reflex massage

Laundry

Self-service laundry

Overview

The welcoming Mercure Carcassonne La Cite Hotel offers individual rooms with a stunning view over Midi Canal. Remodeled in 2008, the property features medieval architecture.

Steps away from Castle and Ramparts of Carcassonne, Le Parc Australien and Theatre Jean, the hotel is located in the center of Carcassonne. The venue is set within 2 km from Carcassonne city center.

The hotel is set next to a basilica, a church and a castle.

Mercure Carcassonne La Cite Hotel can be reached in 5 minutes by car from Salvaza airport.

Rooms

Mercure Carcassonne La Cite Hotel provides 80 guestrooms appointed with wireless internet, an in-room safe, a fireplace, climate control and TV with satellite channels for a pleasant stay in Carcassonne. Mercure Carcassonne La Cite Hotel offers rooms with the canal view. They are fitted with tiled bathrooms with a shower, a bathtub and towels.

Eat & Drink

Breakfast is served in the restaurant each morning. The hotel features an air-conditioned restaurant serving Mediterranean cuisine. Guests can unwind in the Centre Piece Of The bar with a favourite drink. The venue is set next to a bus stop and just 450 meters from Restaurant La Marquiere with a broad selection of dishes.

You can start your day with a buffet breakfast, which costs EUR 15 per person per night. 

Services

Business guests will appreciate a meeting room, a business centre and a photocopier available on site.

Relax

The property features meals and cribs for children.

Internet

Wireless internet is available in the entire hotel for free.

Guest Parking

Free private parking is possible on site.

The hotel personnel speaks English, French, Spanish, Italian.

Year renovated:   2008.  Number of rooms:   80.

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Facilities

General

  • No smoking on site
  • Wi-Fi
  • On-site parking
  • Safe deposit box
  • 24-hour reception
  • Late check-in
  • Express check-in/ -out
  • Pets allowed
  • Rooms/ Facilities for disabled
  • Public areas with access for disabled
  • Wheelchair access
  • Luggage storage
  • Elevator
  • Fireplace
  • Lobby
  • Multilingual staff

Sports & Fitness

  • Horseback riding
  • Golf course

Services

  • Room service
  • Self-service laundry
  • Tours/Ticket assistance
  • Newspaper service
  • Bell staff/Porter

Dining facilities

  • Paid breakfast
  • Restaurant
  • Lobby bar

Meeting facilities

  • Business center
  • Meeting/ Banquet facilities
  • Business services
  • Fax/Photocopying

Children's facilities

  • Cribs/ Baby cots
  • Babysitting/Child services
  • Children's menu

Leisure facilities

  • Infinity pool
  • Seasonal outdoor pool
  • Garden area
  • Television in lobby
  • Reflex massage

Room view

  • Garden view

Room facilities

  • In-room air conditioning
  • Heating
  • Paid in-room safe
  • Mini-bar
  • Soundproofed rooms
  • Connecting rooms
  • Dressing area
  • Rooftop terrace
  • Tea and coffee facilities
  • Rollaway beds

Bathroom

  • Shared bathroom
  • Steam shower
  • Hair dryer
  • Towels

Self-catering

  • Refrigerator

Media

  • Internet television
  • Paid movies/Video
  • Direct dial telephone
  • AM/FM alarm clock

Policies

CHECK-IN / CHECK-OUT

Check-in from 3 pm FREE
Check-out until 12 pm FREE

Children and extra beds

There are no extra beds provided in a room. 

Pets

Pets are allowed on request.

How to reach hotel

hotel Mercure Carcassonne La Cite Hotel Carcassonne location
Show big map »

Hotel Address:

18 Rue Camille Saint Saens, F-11000 Carcassone, Carcassonne, France, 11000

Get directions
City Center
  • Carcassonne
    4300 ft
Airports
  • Salvaza (CCF)
    3.2 mi
  • Mazamet (DCM)
    24.4 mi
Hotel information
  • Check-in:
    from  3 pm
  • Check-out:
    until  12 pm
  • Year renovated:
    2008
  • Number of rooms:
    80

Hotel Awards

FrenchHOTEL AWARDSHighly RecommendedCarcassonneMercure Carcassonne La Cite Hotel

According to guest reviews, the hotel has been rated as
Best Family Hotels in France

Use Badge

Rooms and availability

Boutique Twin Room
  • Max occupancy:

    2 persons

  • Bed type:

    2 Single beds, 2 Single beds

  • Check Prices
Room Description:

Standard|Twin Boutique

Mercure Carcassonne La Cite Hotel photos Exterior Hotel information
Privilege Room
  • Room size:

    325 sq. feet

  • Max occupancy:

    4 persons

  • Bed type:

    1 Double bed and 1 Single bed, 1 Double bed, 2 Single beds

  • Check Prices
  • Room Facilities:
    • Shower
    • Non-smoking
    • Bathtub
    • Air conditioning
    • + More
  • General:Wi-Fi
  • Safe deposit box
  • Slippers
  • Work desk
  • Dressing area
  • Wardrobe/closet
  • Telephone
  • Trash cans
  • Bathroom:Bathroom
  • Bath or shower
  • Hair dryer
  • Bathrobe
  • Towels
  • Guest toiletries
  • Toilet
  • Bedding:Sofa bed
  • Dining:Mini-bar
  • Coffee/tea maker
  • Media:Satellite TV
  • 220 V AC
  • Wake up service
  • In-house movie
  • Radio
Room Description:

Standard|Privilege room with a double bed and sofa

Mercure Carcassonne La Cite Hotel photos Room
Standard Twin Room
Garden view
  • Room size:

    195 sq. feet

  • Max occupancy:

    4 persons

  • Bed type:

    1 Double bed, 2 Single beds, 1 Double bed and 1 Single bed

  • Check Prices
  • Room Facilities:
    • Shower
    • Non-smoking
    • Bathtub
    • Air conditioning
    • + More
  • General:Wi-Fi
  • Individual air conditioning
  • Safe deposit box
  • Work desk
  • Dressing area
  • Wardrobe/closet
  • Trouser/pants press
  • Telephone
  • Trash cans
  • Bathroom:Bathroom
  • Bath or shower
  • Hair dryer
  • Towels
  • Guest toiletries
  • Bidet
  • Toilet
  • Bedding:Sofa bed
  • Cribs available
  • Dining:Mini-bar
  • Coffee/tea maker
  • Media:Satellite TV
  • VCR player
  • 220 V AC
  • Wake up service
  • In-house movie
  • Radio
Room Description:

Standard|Standard Room with a double bed

Superior Room
  • Max occupancy:

    4 persons

  • Bed type:

    2 Single beds, 1 Double bed, 1 Single bed

  • Check Prices
  • Room Facilities:
    • Shower
    • Non-smoking
    • Bathtub
    • Air conditioning
    • + More
  • General:Wi-Fi
  • Direct dial phone number
  • Bathroom:Hair dryer
  • Bedding:Double size sofa bed
  • Dining:Mini-bar
  • Media:Satellite TV
  • 220 V AC
  • Wake up service
  • In-house movie
Room Description:

Non Refundable DOUBLE SOFA BED-SUPERIOR

Mercure Carcassonne La Cite Hotel Location

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  • Current hotel
  • Hotels nearby
  • Other hotels
  • Airports
  • Underground stations
  • Train stations
  • Parks
  • Tourist attractions
  • Museums
  • Convention centers
  • Stadiums
  • Food and meals
  • General

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What's nearby

Tourist attractions

  • Jean-Marc Tilché1400 ft
  • Robert Messara1.1 mi

Popular areas

  • City Center4000 ft

Places of interest

  • Eglise Saint Joseph-Saint Charles1000 ft
  • Notre Dame de l'Abbaye1400 ft
  • La Cité de Carcassonne1400 ft
  • Eglise Saint Joseph2300 ft
  • Cathédrale Saint Michel5000 ft
  • Evêché1.0 mi
  • aigles de la cité1.1 mi
  • Eglise Saint Vincent1.1 mi
  • Eglise du Sacré Coeur1.6 mi
  • Témoins de Jéhovah2.3 mi

Sport related

  • Lou Gabaret SARL1.7 mi

Amusement

  • Le Chamberlain4600 ft
  • Le Liverpool1.1 mi
  • Cap'Cinéma1.1 mi
  • maison hanté1.1 mi
  • 02 Aventure2.8 mi

Museums

  • Musée de l'Ecole1700 ft
  • Mémoires du Moyen-Age2000 ft
  • Le Musée des Beaux-Arts de Carcassonne4000 ft
  • Le Parc Australien1.2 mi

Arboretum, Green spaces, Zoos

  • La Cité des Oiseaux1000 ft

Theaters

  • Mairie Culture4600 ft
  • Association Compagnie Juin 882.0 mi

Local attractions

  • Carcassonne Medieval City1.1 mi
    A61 West, Carcassonne
  • Royal Kids Parc de jeux1.8 mi
    Zone Industriel de Pont Rouge, Carcassonne
  • le Moulin a Papier de Brousses11.0 mi
    11 390 Brousses-et-VillaretFrance
  • Le Parc Australien1.2 mi
    Chemin des Bartavelles, Carcassonne
  • Birds City 2.0 mi
    Colline de Pech Mary, Carcassonne

Near the hotel

  • Le Musee de la Torture de Carcassone700 ft
    Carcassone Medieval City, Carcassonne
  • Centre Culturel De La Memoire Combattante1700 ft
    102 Rue Trivalle, Carcassonne
  • Museum of Fine Arts4400 ft
    1 rue de Verdun, Carcassonne
  • Basilica of Saint-Nazaire1400 ft
    La Cite, Carcassonne
  • School Museum1800 ft
    3 Rue du Plo, Carcassonne
Hotel information
  • Check-in:
    from  3 pm
  • Check-out:
    until  12 pm
  • Year renovated:
    2008
  • Number of rooms:
    80

Hotel Awards

FrenchHOTEL AWARDSHighly RecommendedCarcassonneMercure Carcassonne La Cite Hotel

According to guest reviews, the hotel has been rated as
Best Family Hotels in France

Use Badge

Cities nearby
  • Floure hotels - 11 km
  • Capendu hotels - 16 km
  • Montolieu, Languedoc-Roussillon hotels - 16 km
  • Pennautier hotels - 4 km
  • Montreal (Languedoc-Roussillon) hotels - 17 km
  • Aragon hotels - 10 km
  • Ladern-sur-Lauquet hotels - 12 km
  • Labastide-en-Val hotels - 18 km
  • Cavanac hotels - 5 km
  • Palaja hotels - 5 km

Mercure Carcassonne La Cite Hotel Reviews

Guest reviews are submitted by our customers after their stay at Mercure Carcassonne La Cite Hotel

Average guest rating

8.0out of 10
Fabulous
Based on 675 reviews

Rating by category:

Location
8.0
Rooms
8.0
Service
8.0
Value
8.0
Dining
8.0

Guest reviews

  • Group of friends
    9.2

    The location is prefect - a small walk to the medieval city.

  • Couple
    7.4

    Good hotel, very polite although they did not have our booking but found a room!

  • Couple
    6.2

    Convenient location and parking.

    Our room contained a nasty smell. Pool was closed.

  • Older travelers
    9.6

    The hotel was very central to the Old City and it had a very warm and welcoming feeling.

    As we were not fluent in your language, we found that reading the menu in the restaurant was slightly difficult and when we enquired from the waitress we were not helped in any way. Perhaps it would be an idea to write the menu in both French and English, as this would have meant us using the restaurant more.

  • Older travelers
    6.6

    The proximity to La Cite of Carcassonne and the excellent restaurant. Chef and waiting staff all superb. Better food than you would expect in this hotel.

    Some staff could have been more helpful in finding out about train strike. We missed a replacement bus by 15 minutes as no one thought it was worth phoning on the morning. As a result it cost us £150 for a taxi to Toulouse! In general though staff very friendly and helpful.

  • Older travelers
    7.8

    Conveniently situate close to the walled town, yet within walking distance to the modern town. The staff were very helpful and most could speak English. Catch the bus from the airport; it only cost 5 Euros pp and drops you off at the walled town gate, which is 5 minutes walk from the hotel. If you are here for more than 2 days, hire a car, or catch a train and explore some of the Languedoc area, it is well worth seeing.

    Breakfast was a disaster. Not enough staff to cope with the rush and consequently people milling around the buffet table waiting for food, cutlery and plates. One morning, the toaster caught fire and another the scrambled eggs got burnt.

  • Family with children
    8.2

    this hotel is very good value and is situated perfectly for visiting the old town - it is an easy 400 meter walk to the main entrance. The breakfast is excellent and there is free secure parking. Would definately recommend this hotel.

  • Older travelers
    8.2

    Very pleasant staff who helped with arrangements for travel.Excellent salad course with dinner.Would be nice in summer with pool.

    Breakfast rather chaotic though staff did fill up buffet to keep up with large parties

  • Older travelers
    9.6

    From the moment we entered the hotel we were made to feel welcome. The view from our room was good and the location was excellent. The restaurant was wonderful and we dined there on both evenings of our stay.

    The breakfast room was a little small for the demands at the busiest times but overall this was not a problem.

  • Couple
    8.2

    Superb location and friendly staff. Room expensive but spacious and well equipped

    Exterior looks like a motel

  • Older travelers
    8.8

    Friendly, helpful staff who provided excellent service. We had been holidaying on the Canal du Midi and leaving our boat at 9am were able to check in immediately which was a great advantage. Very convenient for La Cité. Excellent breakfast too which set us up well for the drive up through France on the following day.

    Not really a complaint, but not knowing Carcassonne it was quite difficult to find. Printing a v detailed map is highly recommended if you've not been there before.

  • Family with children
    7.0

    Spacious room and proximity to the castle

    Expensive

  • Older travelers
    8.2

    The swimming pool is great and the location can't be beat

    Air conditioning didn't work in our first room, and we had to ask three times before they changed it. But the new room was fine.

  • Older travelers
    9.2

    Excellent views over looking castle walls and close proximity to medievil city. Rooms very clean with good facilities, lovely gardens, nice restaurant, good parking and friendly staff.

    Restaurant staff very young or not trained correctly, didn't seem to know correct cutlery i.e. giving steak knives. Chose glass of house wine with dinner was given half glass of wine from an open bottle when it was clear that there was insufficient wine in bottle to fill a full glass - therefore the head waiter brought me another glass of wine of a different make as they didn't have any more house wine left, but was charged for both glasses.

  • Older travelers
    9.2

    We will be writing separtely to Mercure to thank them for their exceptionally friendly and helpful service. The hotel provided what I would regard to be the best location in Carcassonne with quiet areas to relax and an enjoyable pool area; we booked an extra night. Evening meals were very good value; watch out by wine by the glass, just buy a bottle of the day's recommendation and keep it for the next night if you can't polish it all off in one go. A colleague of mine also stayed here with his family and gave it very positive reports.

    Duff directions...update how you get there please!

How to reach hotel

hotel Mercure Carcassonne La Cite Hotel Carcassonne location
Show big map »

Hotel Address:

18 Rue Camille Saint Saens, F-11000 Carcassone, Carcassonne, France, 11000

Get directions
City Center
  • Carcassonne
    4300 ft
Airports
  • Salvaza (CCF)
    3.2 mi
  • Mazamet (DCM)
    24.4 mi
Hotel information
  • Check-in:
    from  3 pm
  • Check-out:
    until  12 pm
  • Year renovated:
    2008
  • Number of rooms:
    80

Hotel Awards

FrenchHOTEL AWARDSHighly RecommendedCarcassonneMercure Carcassonne La Cite Hotel

According to guest reviews, the hotel has been rated as
Best Family Hotels in France

Use Badge